Custom Climate has been providing whole-house comfort solutions to the greater Charleston area for nearly a decade. We will properly design and install heating and cooling systems and then enhance them with dehumidification systems, indoor air quality solutions, and comfort controls to suit your needs. We install only quality equipment and provide on-going service by professional, NATE certified technicians. We are certified in Manual J & D load calculation to correctly select the equipment and properly design the duct system for your home.
We pride ourselves on going the extra mile throughout all installation and service projects. We make sure we explain everything to you about your unit and leave no unanswered questions as part of our Customer Satisfaction Guarantee.
Due to our dedication to superior customer service and ongoing education, Trane has designated us a Comfort Specialist Dealer. As part of our participation we are required to survey each customer after each service call and installation. This is the perfect way to tell us exactly what you think about the performance of your home comfort system or anything else that comes to mind. Your comments and opinions are very important to us, and help us improve the level of service we offer our customers.
We would like to share our outstanding results for customer satisfaction since the beginning of Trane’s program.
2005: 97/100 - with 100% of our customers willing to refer us to friends and family.
2006: 98/100 - with100% of our customers willing to refer us to friends and family.
2007: 98/100 quarter average - with 100% of our customers willing to refer us to friends and family.
Over the past few years we have also been recognized as Trane’s “Distinguished Dealer” in 2005 and 2006 and for “Outstanding Sales” from Waterfurnace International in 2006.
As we continue to grow our business and customer relationships, we encourage you to give us call with any questions you might have about heating and cooling your home or your individual units.